Converting your business to operate to the ISO9001:2008 standard could help you outshine your competitors. Find out about what ISO can do for your business, for details about preparing your company for an assessment read on...
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You need to prepare a system of documentation to meet the stated requirements of the ISO9001:2008 Standard. This will consist of a Quality Manual, which is a document which provides an overview of your organisation and processes, which take place in the pursuance of processing a customer's requirements.
There is also a requirement to document some of the processes which are followed in pursuance of processing a customer's requirements. These will include internal auditing of your quality management system on a planned basis, processing non-conformances such as customer complaints, failure to follow procedure both internally and externally, ensuring your suppliers are delivering products and services in accordance with your specified requirements.
Once you have prepared your quality management documentation, you then need to implement your system i.e. do what you have stated in your quality management documentation.
Certification to ISO 14001 demonstrates to customers that you take a serious commitment to protecting the environment.
ISO22000 is a relatively new standard and is based around ISO9001but has been generated specifically for the food industry.
ISO/IEC 27001 is the only auditable international standard which defines the requirements for an Information Security Management System (ISMS).
Certification to OHSAS 18001 demonstrates to customers that you take a serious commitment to protecting your employees, contractors and the general public.
With ever increasing legislation such as the Climate Change Levy, Carbon reduction Commitment combined with the pressure for carbon reduction through sustainability and resource efficiency the standard provides a framework to meet these requirements, having your system certified by an independent certification body demonstrates your commitment to customers and stakeholders.
BS25999 is a rapidly emerging standard the expected take-up of certification within the supply chain will mean that companies will need to implement Business Continuity plans much quicker than expected or else face losing business to their competitors.