Your preparation for ISO9001:2008

You need to prepare a system of documentation to meet the
stated requirements of the ISO9001:2008 Standard. This will consist of
a Quality Manual, which
is a document which provides an overview of your organisation and
processes, which take place in the pursuance of processing a customer's
requirements.
There is also a requirement to document some of the processes
which are followed in pursuance of processing a customer's
requirements. These will include internal auditing of your quality
management system on a planned basis, processing non-conformances such
as customer complaints, failure to follow procedure both internally and
externally, ensuring your suppliers are delivering products and
services in accordance with your specified requirements.
Once you have prepared your quality management documentation,
you then need to implement your system i.e. do what you have stated in
your quality management documentation.
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ISO 14001 Enviromental Management
ISO14001 environmental management systems are the most common EMS (Environmental Management System) the standard started life in 1993 and was previously known as BS7750, the standard saw a relatively modest uptake until the mid-2000's, there are now more than 11000 organisations certified in the UK with more than 220000 worldwide covering 159 Countries.
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