What is issosmart? A practical guide to ISO management software
Working towards ISO certification can feel like a second job when documents, actions and records are spread across different folders. issosmart offers an online place to build and manage your system, with tools to help you organise the work.
This guide explains what it offers, who it may suit and what to ask before choosing a plan.
What does issosmart do?
issosmart is online management system software designed to support standards including ISO 9001, ISO 14001, ISO 45001 and ISO 27001. Its features cover templates, document control, tasks, risk management, corrective actions, audits, training and management reviews. Available features and consultancy support depend on your chosen plan. You can compare the current options on the issosmart website.
The platform brings these activities together so your team can manage its system in one place. It also offers access for external auditors to review evidence.
Who is it for?
A guided approach may suit a smaller business that wants to do more of the implementation itself and has someone available to lead the work. Templates and structured walkthrough videos provide a starting point, but your team still needs to invest time and adapt the system to how the business actually operates.
Before choosing this route, think about who will own the project. Can they involve colleagues, follow up actions and keep records current? A named owner and time in the diary matter just as much as the software.
Software, consultancy or a combination?
Start with the help you need. If your team understands its processes and can manage implementation, software may give it useful structure. If you need help interpreting requirements, identifying gaps or preparing for assessment, consider consultancy alongside it.
You do not have to settle that question before exploring the options. Bring a list of the tasks you feel confident doing yourself and the areas where you need support. Our ISO consultant directory offers another starting point for discussing your requirements.
What should you ask during a demo?
Make the demonstration relevant to your business. Rather than only watching a general tour, ask to see an everyday task from beginning to end.
- Documents: how would you adapt a template, approve it and make the current version available to staff?
- Actions: how would you assign a problem to someone, set a deadline and record what resolved it?
- Audits: which tools would your chosen plan provide for planning checks and keeping evidence?
- Support: what implementation help is included, and what costs extra?
- Practical fit: how would you move existing information into the system and export your records later?
Does using software mean you are certified?
No. Buying software and completing templates do not, by themselves, give your business ISO certification. Your organisation needs to put its management system into practice and provide evidence that it works. Certification involves a separate assessment by a certification body.
When planning a budget, ask separately about software, implementation support and certification costs. For more introductory guidance, visit our ISO FAQs.
See whether issosmart fits your business
A demonstration is a useful next step if you want to see how the tools could support your team. Take along your target standard, the size of your organisation and any deadlines you are working towards.
Still deciding where to start? Contact GetISO to discuss the type of help you need.